This privacy notice provides you with details of how we collect and process your personal data through your use of our site ikwe.co.uk.
By providing us with your data, you warrant to us that you are over 13 years of age.
ikwe Ltd is the data controller and we are responsible for your personal data (referred to as "we", "us" or "our" in this privacy notice).
Full name of legal entity: ikwe Ltd
Email address: hello@ikwe.co.uk
Postal address: 18 Ewhurst Road, London, UK, SE4 1AQ
It is very important that the information we hold about you is accurate and up to date. Please let us know if at any time your personal information changes by emailing us at hello@ikwe.co.uk.
Personal data means any information capable of identifying an individual. It does not include anonymised data. We may process the following categories of personal data about you:
Communication Data that includes any communication that you send to us whether through the contact form on our website, through email, text, social media messaging, social media posting or any other communication that you send us. We process this data for the purposes of communicating with you, for record keeping and for the establishment, pursuance or defence of legal claims. Our lawful ground for this processing is our legitimate interests which in this case are to reply to communications sent to us, to keep records and to establish, pursue or defend legal claims.
Customer Data that includes data relating to any purchases of goods and/or services such as your name, title, billing address, delivery address, email address, phone number, contact details, purchase details and your card details. We process this data to supply the goods and/or services you have purchased and to keep records of such transactions. Our lawful ground for this processing is the performance of a contract between you and us and/or taking steps at your request to enter into such a contract.
User Data that includes data about how you use our website and any online services together with any data that you post for publication on our website or through other online services. We process this data to operate our website and ensure relevant content is provided to you, to ensure the security of our website, to maintain back-ups of our website and/or databases and to enable publication and administration of our website, other online services and business. Our lawful ground for this processing is our legitimate interests which in this case are to enable us to properly administer our website and our business.
Technical Data that includes data about your use of our website and online services such as your IP address, your login data, details about your browser, length of visit to pages on our website, page views and navigation paths, details about the number of times you use our website, time zone settings and other technology on the devices you use to access our website. The source of this data is from our analytics tracking system. We process this data to analyse your use of our website and other online services, to administer and protect our business and website, to deliver relevant website content and to understand the effectiveness of our communications. Our lawful ground for this processing is our legitimate interests which in this case are to enable us to properly administer our website and our business and to grow our business and to decide our marketing strategy.
Marketing Data that includes data about your preferences in receiving marketing from us and our third parties and your communication preferences. We process this data to deliver relevant website content to you and measure or understand the effectiveness of this. Our lawful ground for this processing is our legitimate interests which in this case are to study how customers use our products/services, to develop them, to grow our business and to decide our marketing strategy.
We do not collect any Sensitive Data about you. Sensitive data refers to data that includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data. We do not collect any information about criminal convictions and offences.
Our lawful ground of processing your personal data to send you marketing communications is either your consent or our legitimate interests (namely to grow our business). You can ask us to stop sending you marketing messages at any time by emailing us at hello@ikwe.co.uk.
We may have to share your personal data with the parties set out below:
We require all third parties to whom we transfer your data to respect the security of your personal data and to treat it in accordance with the law.
Where we transfer your data to third parties outside of the UK or EEA, we will ensure that appropriate safeguards are in place to ensure a similar degree of security for your personal data, in accordance with UK GDPR and EU GDPR requirements.
We have put in place security measures to prevent your personal data from being accidentally lost, used, altered, disclosed, or accessed without authorisation. We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach if we are legally required to.
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for. For tax purposes the law requires us to keep basic information about our customers for six years after they stop being customers.
Under data protection laws you have rights in relation to your personal data that include the right to request access, correction, erasure, restriction, transfer, to object to processing, to portability of data and (where the lawful ground of processing is consent) to withdraw consent.
If you are within the UK, you can see more about these rights at: ico.org.uk
If you wish to exercise any of the rights set out above, please email us at hello@ikwe.co.uk.
If you are within the UK and are not happy with any aspect of how we collect and use your data, you have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk. We would be grateful if you would contact us first so that we can try to resolve it for you.
This Data Protection Policy sets out how ikwe Ltd ("we", "our", "us") processes the personal data of our customers, prospects, suppliers, employees, workers and other third parties. We commit to the correct and lawful treatment of personal data and to protecting the confidentiality and integrity of personal data.
We adhere to the principles relating to the processing of personal data set out in the GDPR which require personal data to be:
A Data Subject consents to processing of their personal data if they indicate agreement clearly either by a statement or positive action to the processing. Consent requires affirmative action — silence, pre-ticked boxes or inactivity will not be sufficient. Data Subjects must be easily able to withdraw consent to processing at any time.
Data Subjects have the right to: withdraw consent; receive information about processing activities; request access to their personal data; prevent use for direct marketing; ask for erasure or rectification; restrict processing; challenge processing based on legitimate interests; object to automated decision-making; make a complaint to the supervisory authority; and in limited circumstances, request data portability.
We will develop, implement and maintain safeguards appropriate to our size, scope and business to protect personal data against unauthorised or unlawful processing and against accidental loss, destruction or damage.
We keep this Data Protection Policy under regular review. This version was last updated on May 1, 2024. This policy does not override any applicable national data privacy laws and regulations in countries where we operate.
A "cookie" is a piece of information stored on your computer's hard drive that records how you move your way around a website so that, when you revisit that website, it can present tailored options based on the information stored about your last visit. Cookies can also be used to analyse traffic and for advertising and marketing purposes. Cookies are used by nearly all websites and do not harm your system.
We use cookies to track your use of our website. This enables us to understand how you use the site and track any patterns with regards to how you are using our website. Cookies are either:
You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.